Promotion and Sales T&C

Promotion and Sales Terms & Conditions

Weekend Sale Refund Offer

This offer matches the percentage discount on welted shoes purchased over the weekend of 13th and 14th March 2021. The discount can be applied to all Trimly shoe trees or shoe stretchers. The shoe tree purchase can be made after these date, however, the shoe purchase must be made within them.

Example: You purchase a pair of RM Williams on sale at 40% off on Sunday. You purchase shoe trees on Monday. We will refund you 40% off the purchase price of our shoe or boot trees.

Customers are entitled to one discounted pair of shoe trees per discounted pair purchased.

This offer is not extended to shoes that are mass-produced or not otherwise made by reputable shoemakers or manufacturers. See the Cordwainer Nominal Roll on WSA group page for a guide to those shoemakers. 

The percentage discount is refunded to the customer once proof of discount is supplied.

Proof of purchase will be sent via email to info@trimly.com.au. We recommend blanking out personal information, such as banking details. Once received, a confirmation email will be sent. Allow up to 48 hours for the refund to be processed. 

No rain checks. No retrospective refunds for shoe purchases before or after the dates listed herein. 

Promotional Codes 

Promotional codes may be offered from time to time. Promotional codes are available for a limited period of time, or unless stated, for a period of (7) days from the date that the offer was first made.

A promotional code may be for a percentage off, a fixed amount or free shipping. Unless otherwise stated, promotional codes do not include products from the Thomas George Collection. 

All sales are final. The onus is on the customer to apply the promotional code on checkout. If the promotion code does not work and was issued within 7 days, please contact us.

Under no circumstances will a refund be provided if the promotional code is not applied. 

Our promotional codes cannot be used in conjunction with any other offer (for example, if you have a subscriber code and another promotional code, you cannot apply both).

Unless otherwise stated, promotional codes are for full-priced items only. 

We do not offer rain checks on promotional codes or any other discount once discontinued. 

Promotional codes are non-transferable and are not redeemable for cash under any circumstances.

We reserve the right to revoke any discount offer or coupon code at any time without notice.

We do not offer discounts upon request. 

Sales Items

Sale items and their variants are at the sole discretion of Trimly. Due to high-demand for sales items, some products might sell out without prior warning. We reserve the right to halt sales at our discretion without prior notice. 

Rain checks or retrospective refunds on sales prices are not offered. We do not match sales prices on subsequent purchases. 

We do not offer returns on any 'sale' (discounted) items unless they are faulty or otherwise entitled to be returned under Australian Consumer Law

We do not extend sales to exchange items. If you wish to exchange an item, the full price will apply. 

 If you believe the item that you have received is faulty, please contact us at info@trimly.com.au.

We endeavour to ensure all details, descriptions, and pricing related to sales items to be accurate, however, errors may occur. All information related to our products and/or service should be considered as a guide only and is subject to change without notice. If an error is identified, we will inform you of this as soon as possible and provide you options to continue on or cancel your order.